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Create the workspace first, then build the support layer inside the app.

SafariChat uses workspace-based multitenancy. The first admin creates the workspace, then configures queues, channels, routing, and teammate access from the application itself.

Step 01

Create the workspace

The first admin account creates the SafariChat workspace and lands in the main app environment.

Step 02

Configure the support layer

Set inboxes, routing rules, business hours, automation, and permissions for the initial team.

Step 03

Invite teammates and go live

Bring agents in, connect channels, and move from configuration to production usage.

Workspace creation

Create Workspace

The first admin creates the workspace, invites teammates, and configures queues, channels, and access from inside the app.

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Documentation: https://docs.safaridesk.io/docs